Service Technician On-Site Visit

Many APPI customers utilize our service department to help walk them through a simple repair. They can often diagnose problems over the phone. If you have attempted to resolve an issue on your bagger but it has proven too complex for a phone diagnostic, Advanced Poly-Packaging, Inc. (APP) has service techs on call to visit your site to service your bagging systems. APP requires a purchase order prior to scheduling a service visit. Since the final charges cannot be determined prior to leaving APPI, the purchase order must indicate the rates of service, or reference APPI's quote.
Approval of service: A representative of your company must sign off on all repairs and service performed prior to our technician departing. Some detailed costs will appear on the service report; however, final costs will be determined upon return to APPI.
**NOTE: You may want to consider sending your equipment or component to Advanced Poly-Packaging, Inc. to save on travel and other related expenses. Ensure freight, insurance, and other charges are pre-paid to and from APPI.