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Repairs, Installations, and Service


Repairs, Installations, and Service Calls

APPI can travel to your facility to service your machine. Has your maintenance department been working on a machine for a week and still can't get it running? Have one our expert technicians come to your rescue! With years of experience and intense training, our technicians can usually get your machine up and running in one day! No one knows our equipment better than the hands that assemble and repair it every day. We also offer you to send in your machine for repairs at our facility. Having production at a stand still can be costly to a business. Loss of profits continue adding up. A new machine is not always the answer.

When a new machine is necessary, based on your location, we can advise the cost of our technicians to come install your machine. A new unit, especially a custom system, can require an experienced technician to properly install. APPI offers a New Install Checklist Form in our documents section so you can be ready to start running at a faster production rate than ever before! To make this new productivity even more successful, you'll need a trained operator. Training will be provided for all your operators so they can become as efficient as your new equipment. Our service department has years of experience in operating, repairing, and troubleshooting APPI equipment

 

Periodic Maintenance

APPI wants to see our equipment lasting years for our customers. We offer service contracts to have continued support from our technicians. Once a year, APPI will travel to your facility to replace spare/ wear parts, update settings, clean all components, and fix any issues. If you have an actual problem with a machine, you can change your maintenance date to have a technician out to fix your system instead of also having a service call. Preventative maintenance extends equipment's lifespan. Let us quote you today!

 

Service

Products

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  1. PLC or Touch Screen Upgrade

    PLC or Touch Screen Upgrade

    Product Code:
    • TS-Upgrade
    PLC / Touch Screen Program Update. Program updates offer increased functionality and often fix program glitches. Downloading PLC or HMI programs also clear the buffers to fix issues with corruption of registers. If your PLC or Touch Screen program becomes corrupt, or if you need to update the programming, APP offers quick turn-a-rounds for the least down-time possible. To request this service, please complete the PLC Return Form. This form can be found on our website: www.advancedpoly.com / Documents, or by searching TS-Upgrade and downloading the attachment. Or, simply send an email to Service@advancedpoly.com with the following information: Machine Model Number Current PLC Program Version (if known) Current Touch Screen Program Version (if known) APP Sales Order Number Original PO Number Note: Downloading programs may cause a loss of initial or stored settings. However, if you return your hardware to APP, we can often restore programs without the loss of the settings. Learn More
  2. Service Technician On-Site Visit

    Service Technician On-Site Visit

    Product Code:
    • TS-ServiceVisit

    Many APPI customers utilize our Service Department to help walk them through a simple repair. They can often diagnose problems over the phone. If you have attempted to resolve an issue on your Bagger but it has proven too complex for a phone diagnostic, Advanced Poly-Packaging, Inc. (APP) has service techs on call to visit your site to service your bagging systems.

    Learn More
  3. Installation, Set-Up, and Training

    Installation, Set-Up, and Training

    Product Code:
    • TS-EquipmentInstallation

    Installation, Set-Up, and Training: Advanced Poly Service Technicians are available for all system installations. Prior to shipment, every system is run to confirm the proper operation, but during transport issues may occur which need to be resolved on-site.

    Start-up issues are typically resolved quickly but some may take longer. Final costs for the service visit will be determined upon return to APP when we have had a chance to review all travel costs, our on-site time and travel time.

    Learn More
  4. Ti-1000Z "Zebra" Printer Rebuild.  Bring your machine back to new working order!

    Ti-1000Z "Zebra" Printer Rebuild. Bring your machine back to new working order!

    Product Code:
    • TS-REBUILD-Ti1000Z

    Ti-1000Z "Zebra" Printer Rebuild. Bring your machine back to new working order! Advanced Poly-Packaging, Inc. (APP) Service Personnel will completely rebuild your APP machine. APP Services include the following: Clean up all wiring. Replace all worn components. Paint stand and covers. Dismantle as required to clean all surfaces. Update programming to the most current version available (unless current program is customized).

    Learn More
  5. Ti-1000 Inline Printer Rebuild

    Ti-1000 Inline Printer Rebuild

    Product Code:
    • TS-REBUILD-Ti1000
    Ti-1000 Inline Printer Rebuild. APP no longer rebuild this model printer due to obsolete parts. However, APP does have a promotion to trade your exisitng Ti-1000 TEC/Toshiba printer for our latest model Ti-1000Z "Zebra" Inline Printer. Contact APP Machine Sales personnel, or click "Contact Us" to request more information on current promotions. Learn More
  6. T-375 Tabletop Bagger / Printer Rebuild.  Bring your machine back to new working order!

    T-375 Tabletop Bagger / Printer Rebuild. Bring your machine back to new working order!

    Product Code:
    • TS-REBUILD-T375

    Advanced Poly-Packaging, Inc. (APP) Service Personnel will completely rebuild your APP machine. APP Services include the following: Clean up all wiring. Replace all worn components. Paint stand and covers. Dismantle as required to clean all surfaces. Update programming to the most current version available (unless current program is customized).

    Learn More
  7. T-300 Tabletop Bagger Rebuild.  Bring your machine back to new working order!

    T-300 Tabletop Bagger Rebuild. Bring your machine back to new working order!

    Product Code:
    • TS-REBUILD-T300

    T-300 Tabletop Bagger Rebuild. Bring your machine back to new working order! Advanced Poly-Packaging, Inc. (APP) Service Personnel will completely rebuild your APP machine. APP Services include the following: Clean up all wiring. Replace all worn components. Paint stand and covers. Dismantle as required to clean all surfaces. Update programming to the most current version available (unless current program is customized).

    Learn More
  8. T-1000-S14 Bagger Rebuild.  Bring your machine back to new working order!

    T-1000-S14 Bagger Rebuild. Bring your machine back to new working order!

    Product Code:
    • TS-REBUILD-T1000-S14

    T-1000-S14 Bagger Rebuild. Bring your machine back to new working order! Advanced Poly-Packaging, Inc. (APP) Service Personnel will completely rebuild your APP machine. APP Services include the following: Clean up all wiring. Replace all worn components. Paint stand and covers. Dismantle as required to clean all surfaces. Update programming to the most current version available (unless current program is customized).

    Learn More
  9. T-1000 Clutch / Brake Rebuild.  Bring your machine back to new working order!

    T-1000 Clutch / Brake Rebuild. Bring your machine back to new working order!

    Product Code:
    • TS-REBUILD-T1000CB

    T-1000 Clutch / Brake Rebuild. Bring your machine back to new working order! Advanced Poly-Packaging, Inc. (APP) Service Personnel will completely rebuild your APP machine. APP Services include the following: Clean up all wiring. Replace all worn components. Paint stand and covers. Dismantle as required to clean all surfaces. Update programming to the most current version available (unless current program is customized).

    Learn More
  10. Second Training / Follow-up Service Visit

    Second Training / Follow-up Service Visit

    Product Code:
    • TS-Installation2

    Second Training / Follow-up Service Visit: For complex systems, Advanced Poly-Packaging, Inc. (APP) recommends a second visit to reinforce training, finallze the system, perform any adjustments or repair / service any issues. Often with more complex system, customers request modifications or APP learns of additional requirements and in many cases, APP can deploy requested changes during the follow-up visit. Similar to the initial service visit, final costs will be confirmed upon the technicians return to APP, but costs should be similar to the initial service viist.

    Learn More

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